Help

Help & guides

Everything in one place. Can’t find it? Write support@kimberplay.com — a human reads it.

Set up

Install on a Fire TV Stick

The two-minute Downloader walkthrough

What an IPTV player is

M3U, Xtream, and how the pieces fit

Set up on Windows

M3U, Xtream, native playback and recording checks

Use the browser player

HTTPS, CORS, codecs and keeping your library saved

Supported devices

Fire TV, Android TV, Windows, the web player, and what's coming

Samsung TV app

In development — honest status

Fix

Guide shows “No information”

The three causes and the five-minute checklist

FAQ

Legality, playlists, updates, pricing, privacy

Decide

KimberPlay vs TiviMate

An honest comparison

Benchmark

The engine against a million-entry playlist

Changelog

Every release, in plain language

Engineering blog

The stories behind the features

Account

Billing & license

Keys, devices, cancel, refunds

Partner program

For creators and resellers